We are available 24 hours each day for email or telephone assistance. If you would like more information on products or have any questions or comments, please do not hesitate to contact us. Check our discussion board for topics on vacation locales and other Massachusetts subjects. For questions on orders, please include your order number and date of order.
Guarantee and Returns
At MBTC, we firmly stand behind the products that we sell. If you are not completely satisfied, you may return your purchase within 14 days for a prompt exchange or refund. For complete information on our return policy, please refer to our Help page. Unfortunately, we are unable to accept returns on food items or custom products.
Contacting Customer Service You may contact customer service at any time. Emailservice@massbaytrading.com Fax 781-998-0593 Telephone 1-781-916-9012 Address Massachusetts Bay Trading Company Customer Service 120 Concord Road Weston, MA 02493